Valet Attendant - Valet

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Company: Hard Rock Ottawa Hotel & Casino

Location: Ottawa, Ontario

Job Type: Full Time Permanent

Is this a current vacancy? Yes, this is an existing open position.

Compensation: CAD $18.26/Hr.

License Requirements: Criminal Background Check, Clear Drivers Abstract

OVERVIEW:

The Valet Attendant is responsible for providing a welcoming and professional first impression to casino guests by delivering exceptional valet parking services. This position safely parks and retrieves guest vehicles, assists with traffic flow in designated areas, and ensures a seamless arrival and departure experience. The Valet Attendant maintains a high level of customer service, professionalism, and attention to detail while handling guest vehicles with care and adhering to all safety, security, and company policies. Working in a fast-paced environment, the Valet Attendant contributes to creating a positive guest experience and supports the overall hospitality standards of the casino.

RESPONSIBILITIES:

• Greeting customers and maintaining a professional appearance

• Providing information on events and promotions

• Responsible for handling vehicle transport in a safe manner

• Completing incident reports and documenting all vehicles as they arrive 

EXPIERENCE, EDUCATION, QUALIFICATIONS:

• High School diploma or equivalent required

• A valid driver’s license and clean driving record

• Requires the ability to work a flexible schedule, including days, nights, weekends and holidays

• Ability to walk, stand and/or bend continuously to perform essential job functions

• Ability to communicate in English, both orally and in writing with guests and employees

• Ability to see and hear to detect and respond to emergency situations

• Ability to work under pressure and deal with stressful situations during busy periods

PHYSICAL DEMANDS:

• Ability to stand and sit for extended periods of time.

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 25 pounds or more.

• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public. 

WORKING CONDITIONS:

Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times when you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

CLOSING:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [email protected] if you require accommodation at any time throughout the hire process.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted