Want to work in a certified "GREAT PLACE TO WORK" environment? Look no further! At John B Parsons, we are dedicated to providing our residents with the very best in senior care and assisted living so their families can have peace of mind. Our home-like atmospheres offer a comfortable environment with the security of knowing that exceptional care is being given at all times.
John B Parsons is looking for an Executive Director for our Assisted Living Facility. This is a critical role within the community leadership team and allows for the opportunity to create a dramatic and positive impact on our residents’ ability to live an active, vibrant life!
Benefits Offered for Full Time Positions:
- Health insurance with HSA and FSA options
- Paid time off
- Dental insurance
- 401(k)
- Tuition reimbursement
- Life insurance
- Employee assistance program
- Referral program
- AD&D insurance
Responsibilities:
- The Executive Director will oversee the efficient, safe and effective day-to-day operations of the community and ensure that the community meets the expectations of its residents and the management company; develop, implement and evaluate the community’s policies, operations, programs and services ensuring they contribute to the community’s mission; develop and implement strategies for ongoing quality assurance and improvement efforts across all departments by monitoring for effectiveness including conducting resident surveys and making recommendations for improvement.
- Regular communication with community’s residents/families regarding community changes/updates; arbitrate complaints concerning residents and families that are unresolved at other levels; consider and evaluate suggestions from residents/families; explain lease/resident agreement and other legal forms to prospective new residents; develop and maintain an open relationship with residents through regular interaction and encourage and support residents with their involvement in the community
- Lead all sales activities from lead generation thru resident move-in. Ensure tracking of leads, lead follow up, completion of community entry paperwork and all State required information.
- The Executive Director will give input and implement the marketing plan and strategy for the community from pricing and product to media and message including customer retention and development; suggest changes to the marketing plan and strategies as necessary; assist in the positioning of the community’s product and brand in the most effective way.
- Represent the community to various agencies and corporations and act as spokesperson for the community; establish good working relationships and collaborative arrangements with community groups/organizations to help achieve the goals of the community.
- Give input and manage the community’s fiscal year budget including protection of the organization’s assets; oversee financial aspects of the community’s operations and conduct analysis of financial statements to ensure budgetary goals are met and adjust business practices as appropriate to improve outcome.
- Supervise, motivate and mentor direct reporting leadership team members including prioritizing and scheduling work assignments and responsibilities; foster effective teamwork between the leadership team members and work with leadership team members to assure quality of services, develop team concepts and improve overall service; chair leadership team meetings to ensure appropriate opportunity for all to contribute, determine order of agenda, direct discussion towards consensus, clarify and sum up actions and policies; include leadership team in planning, decision making and process improvement; assess learning needs of the leadership team, plan and coordinate professional education and training to meet the needs of the leadership team for enhanced skills development
- Assist in determining staffing requirements for the community to ensure program delivery; establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations; participate in staff meetings to communicate strategic plan, goals, vision and policies/procedures to community employee; available to staff for discussion of concerns, questions, suggestions and arbitrate complaints concerning staff that are unresolved at the lower level; provide motivation and leadership to employees and encourage a professional, positive attitude among staff by being a role model in conduct, appearance, communication, mutual respect and ethical behavior and decision making.
- Manage overall aspects of community staff regarding hiring and termination of community staff, performance evaluation process and guidelines, rewarding and disciplining employees and apply management approved employee policies and benefits.
- Identify and evaluate risks to the community’s image, residents, staff, property and finances and implement measures to control risks; ensure the physical community is maintained in an effective and efficient manner and communicate any concerns to the management company.
