Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Oversee the consumer rebate program: manage incoming calls and emails from customers, review invoices, enter all rebate information into the proper programs or sheets and manage reporting.
- Oversee the bounty rebate program: Enter rebate information into database validate claims, send letters, prepare forms for accounting department and overall administration of the program.
- Oversee our Totally Hayward and AquaPoints Programs: collect and manage data from distributors and direct dealers, handle incoming calls and emails from customers and internal team members.
- Distribute Trade Policy violation reports to customers and follow up as required
- Spot check ecommerce sites on a regular basis
- Review partner sites to ensure current product offering, report any updates
- Maintain library of all commercial programs with direct and indirect customer accounts
- Facilitate reconciliation of customer program payouts with Finance
- Coordinate requests / updates re: the Salesforce.com CRM platform on behalf of the Canadian sales organization
- Validate & maintain accurate / current customer data on Salesforce
- Manage day-to-day inquiries via phone or email relating to image, logo, literature and manual requests
- Facilitate and organize trade shows, company meetings and related event logistics, including coordination with internal stakeholders and external partners as required.
- Assist the Director of Canada by acting as a liaison with the U.S. team on marketing programs and other initiatives, ensuring alignment and effective communication with the Canadian business.
- Create, maintain and distribute company communications for both internal and external audiences, ensuring messaging is accurate, timely and aligned with company standards.
- Assist in Website Support
- Maintain competitive analysis spreadsheets / price matrices
- Prepare delivery slips and other forms as required
- Perform other duties as assigned.
QUALIFICATIONS
- A minimum of 3 years’ experience in the marketing and sales industry preferred.
- Self-motivated with exceptional organization skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office, particularly excel.
- Salesforce experience would be an asset.
- Bilingual proficiency in both French and English would be an asset.
Pay Range:
60,000 - 75,000 CAD
