Bilingual Legal & Debt Resolution Specialist

About

Reporting to the Manager, Legal & Debt Resolution, the Legal & Debt Resolution Specialist is responsible for more complex written off and delinquent files, all over Canada, recommending actions to be taken as well as collaborating with lawyers, paralegals, trustees and agencies.

Responsabilities:

• Develop and implement effective workout and collection strategies to address debtor challenges and outstanding debt
• Review and analyze customer accounts, identifying deficiencies, negotiating payment arrangements, settlements and approving write-offs or repossessions when necessary
• Collaborate with lawyers, paralegals, skip tracers, collection agencies, and other external partners to maximize debt recovery
• Sign affidavits, attend court proceedings/trials when necessary
• Monitor costs of litigation files, approve invoices, and provide input of financial projections and potential losses of litigation accounts
• Handle bankruptcy, insolvency, and personal injury lawsuits
• Identify irregularities and review them with the appropriate departments for resolution
• Remain informed of legislative procedural training regarding debt collection and implement collection policies and procedures
• Work closely with the Credit Service Department and other business units such as Sales, Asset Management, Customer Support, and Operations to ensure customer service satisfaction, and collaborate on cross-functional projects and initiatives
• Any other related duties that may fall within the scope of this position.

The profile we are looking for:

• Bachelor's degree in finance or a related field (or equivalent experience)
• Legal studies or training (an asset)
• At least 3 years experience in litigation management, late-stage collections, or a similar role, preferably in the leasing or financial industry
• Knowledge of relevant laws, regulations, and industry best practices
• Communication, negotiation, and conflict resolution skills
• Ability to work under pressure and manage priorities
• Bilingualism is mandatory (French, English) both spoken and written to efficiently serve customers across all provinces
• CIRP (Chartered Insolvency and Restructuring Professional) designation (an asset)

Please note that any combination of relevant training and experience may be considered for the position

What we have to offer: 

• Permanent full-time position
• Hybrid work environment with the possibility of working in the offices of:
  • Burlington, ON
  • Laval, QC
  • Trois-Rivières, QC
  • Montréal, QC
• Vacation and flexible leave as soon as you start with us
• Personal spending account
• Competitive compensation plan including a bonus program
• Group retirement plan including an employer contribution
• Complete group insurance program paid in part by the company
• Several opportunities for professional growth and access to an online training platform
• Wellness program focused on mental, physical, financial and social health
• Employee and family assistance program accessible always.

Other information:

Please note that the posting is for an existing vacancy.

Don’t think this position is a great fit for you, but still want to join us?  Click here: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b3ef4f03-f8ff-4ded-80c8-6dd5c5a224f7&ccId=9200144510729_2&lang=en_CA&selectedMenuKey=Language

We would like to thank all applicants in advance. Should you be selected for an interview, you will be contacted directly. 

Mitsubishi HC Capital Canada values diversity and is committed to accessibility. Should you require accommodation due to disability, please notify the Human Resources Recruiter.