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    HC

    Hch

    Dental Service Specialist

    Baltimore, United StatesOn-SiteFull-time2+ yrs experiencePosted 3w ago
    All Hch jobs

    Job description

    Are you passionate about delivering exceptional patient experiences? Do you thrive in a fast-paced, community-focused environment? Health Care for the Homeless is seeking a Dental Service Specialist to support our interdisciplinary dental operations and ensure high-quality care for our clients.

    In this essential on-site role, you'll serve as the welcoming face of our dental clinic, managing front desk operations, patient intake, scheduling, and insurance verifications. Your contributions will directly impact the well-being of our community’s most vulnerable populations.

    Key Responsibilities:

    • Greet and register patients, ensuring all demographics and insurance details are accurate.

    • Manage front desk operations including appointment scheduling, patient communications, and referral tracking.

    • Process releases of information and maintain compliance with HIPAA regulations.

    • Facilitate smooth patient discharges, including referrals and follow-up scheduling.

    • Support interdisciplinary teams and uphold a positive, service-oriented environment.

    What We’re Looking For:

    • Education: High school diploma or GED required; Associate degree preferred.

    • Experience:

      • 2+ years in a dental clinic or similar healthcare setting.

      • 2+ years of customer service experience.

      • Familiarity with Electronic Health Records (EHR) and practice management systems.

    • Skills: Strong verbal and written communication, problem-solving, and multitasking abilities. Ability to remain calm and professional in challenging situations.

    • Other Requirements: Personal vehicle and valid Maryland driver’s license.

    Preferred Qualifications:

    • Previous dental office experience.

    • De-escalation training.

    Learn more about our dental clinic here: https://www.hchmd.org/news/something-smile-about

    Join us in advancing health equity and delivering exceptional care to our community’s most underserved populations. Apply today to be a part of something bigger.

    Health Care for the Homeless is an equal opportunity employer.

    Notice to Applicants
    Health Care for the Homeless participates in E-Verify. All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States.

    We use the E-Verify system to confirm employment eligibility in accordance with federal law.

    Job details are sourced from the employer's original posting.

    Open job posting
    HC

    About the company

    Hch

    HCH is a company that provides services related to its industry.

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