Are you passionate about helping older Australians remain independent in their own homes? Healthcare Australia is growing our client base and looking for a proactive and people-focused Case Manager to join our dedicated team, to support Home Care clients across the South-Eastern or Northern suburbs of Melbourne.
In this rewarding, client-facing role, you will be the primary trusted point of contact. You will be responsible for delivering high-quality, personalised services and developing strong relationships with clients and their support networks, guiding them through their Home Care journey with empathy and expertise.
You'll spend time meeting with clients in their homes, conducting assessments of their needs, developing care plans and coordinating services that meet individual needs, all whilst working closely with internal teams to ensure exceptional service delivery. In this role you will have variety, working across the office and driving out to meet clients in their homes. No two days are the same.
Let's talk about you!
This role would suit someone with experience in Home Care, aged care, community services, healthcare, care coordination or case management. Most importantly, you'll be someone who enjoys working with people, building trusted relationships, and delivering outstanding customer experiences and making a genuine difference in people's lives.
You are organised, proactive, and confident managing multiple priorities while maintaining accurate documentation and compliance requirements. You'll have excellent communication skills, a customer-first mindset, and the ability to build strong relationships with clients, families, and colleagues.
Knowledge of Home Care or Support at Home services will be highly regarded, although we are also interested in speaking with candidates from broader healthcare and community services backgrounds.
Why you’ll love working with us!
To learn more about HCA visit www.healthcareaustralia.com.au. If this sounds like your next career move, we would love to hear from you - apply now!
Veterans are encouraged to apply. At HCA we are committed to embracing diversity and committed to providing a safe working environment.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
At Healthcare Australia (HCA), we are united by a shared commitment: to be a valued partner to our clients and provide a strong sense of purpose for our staff. As Australia's largest specialist healthcare workforce provider, we connect exceptional talent with meaningful opportunities, driving excellence across the healthcare sector. At HCA, this is where care begins.