Bilingual Procedure Scheduler

• Process inbox - Daily
• Process voicemail & return calls - Daily
• Q-lines
• Appointments
• Schedule & Re-Procedures
• Schedule Diagnostics
• Answer and return patient calls in a timely manner
• Documentation
• Constant communication with physician, medical assistant and staff
• Review doctors schedule weekly and daily and make/update changes for physicians schedule
• Follow up protocol – calls to patient on a weekly/bi-weekly basis
• Clearance prior to procedure processing
• Sending letters to patients
• Pull charts as needed
• Recall

• Must be bilingual
• Willing to travel to satellite offices, depending on docs schedules
• A Hard-worker – will be working over 8 hours at times.
• At least 1yr experience in Scheduling (medical field) /PROCEDURE SCHEDULING EXP specifically
• Must have hospital scheduling experience 
• Willing to work closely with physician (cannot be shy)
• Must have Teamwork skills
• Must be a multi-tasker
• Must be able to get along with co-workers
• Must have 100% Customer service skills – our patients are #1
• Must have patience to handle difficult patients
• Must be professional in appearance and speaking
• Must be Organized and be able to problem solve
• Must know and understand that we document whenever we speak to patients
• Must be thorough & detailed in work
• MUST be courteous, nice, friendly, be great with customers/patients.
• MUST be organized and be a MULTI tasker – we are extremely busy!

Advantages of this Opportunity:

• $13-$14 (based on experience)

• Open to fluctuating hours – sometimes it will be 8-430 sometimes 10-630 and anywhere in the middle. If someone calls out, you may have to work 8-630 and need to be okay doing so

• Excellent benefits offered

• Right to Hire!