Patient Care Coordinator

Maintains a welcoming, friendly profile in the clinic and is responsible for the professional and efficient operation of both reception check-in and checkout procedures. Assists with phones and schedules future appointments and/or procedures. Utilizes strong customer service skills and promotes the philosophy of patient centered care to meet the needs of all visitors/guests. Welcomes visitors, provides non-clinical information, takes messages, schedules appointments or procedures, collects co-pays, enters and verifies health insurance information and oversees the clinic lobby/patient waiting area. Arranges any accommodation or interpreter services needed for the patient visit. Resolves non-clinical patient issues, provides backup and coverage as needed. Helps coordinate provider schedules and appointments. Prioritizes between these functions on an ongoing basis to maximize efficiencies of clinic schedules and reduce patient waiting times. This position may be required to float to other departments at the discretion of the manager based on clinic needs.

Previous Surgery Scheduling experience

Epic experience -Preferred not required

Check in/registration training or background.

Previous clerical experience in a medical or customer service setting.

Previous computer entry experience

Typing Skills 35 wpm.

Good communication and customer service skills.

Good prioritization, data entry skills, dependable and team player.

Flexible with assignments and able to perform a wide variety of front desk functions.

Good multi-tasking and critical thinking skills. Outstanding Interpersonal and communication skills.

Are you an experienced Patient Coordinator, Medical Front Desk Administrator, or Medical Scheduler looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you!