Guest Services Associate (Part-Time)

WE’RE LOOKING FOR THE COOLEST HUMANS IN TOWN! Come join a team that:

• Focuses on teamwork
• Supports a collaborative environment
• Puts curiosity and great ideas first
• Is dedicated to providing an exceptional guest experience
• Builds community relationships
• Loves food and cooking
• Has fun while working hard!

For our Guest Services Associate, it’s all about HOSPITALITY! They love to connect, serve, listen, and operate in a super busy, high energy part of the store. Our Guest Services team is the heartbeat of the store; you will be working with a super dedicated, skilled, and caring bunch of people whose job is to take the very best care of our guests and to communicate effectively with our entire staff, keeping them up to speed on all issues that guests bring to their attention.

The Ideal Candidate will:

• Provide outstanding service and hospitality to our guests by answering and fielding all inquiries and issues in a professional, caring, and timely manner
• Communicate effectively with all guests and staff and stay up-to-date on many aspects of the store’s operations
• Hold basic Front End operational responsibilities in assisting cashiers with POS functions, counting in and counting down drawers, and making change

Schedule: Part-Time / Required availability: open & weekend availability, mid shift availability: 10a-6p

Pay: $16.50-$17.92/hour (previous experience taken into consideration).

Benefits we're proud of!

Full-Time Benefits:

• Health Insurance (we pay 75% you pay 25% for single health benefits)
• Dental and Vision Insurance
• Short Term Disability Insurance
• Life Insurance
• Critical Illness Insurance
• Accident Insurance
• Flex Spending Accounts
• Health Spending Accounts
• Paid time off (Full time staff receive 2 weeks, gain additional week on 1st and 4th anniversary)
• Sick time (Part time staff receive 40 hours of sick time a year)
• Paid Maternity/Paternity time, up to 8 weeks paid time off!
• Generous store discount: 20% off grocery, 20% off hot bar/salad bar/coffee and juice bar, 10% off beer, 20% off wine, 30% off vitamins/supplements
• Half price one month bus passes
• 401(k): 100% match of the first 3% of the staff member’s contribution. 50% match on the staff member’s contribution above 3% and up to 5%. Staff are 100% vested in Healthy Living’s contribution from day one
• Income advance program with North Country Federal Credit Union - AKA a loan program, another way we help you get money!
• Free Celtics tickets
• Plus many more!

Part-Time Benefits

- Our staff discounts are awesome. You will get 20% off our Hot Bar, 10% off beer, 20% off wine, 30% off Wellness supplements and 20% off everything else in the store.

- Our amazing Angel Food program, where HL staff receives all products that cannot be sold, but that is fine to eat. Amounts of food vary day to day, but the quantities can be significant.

- 56 hours accrued sick time

- Plenty of opportunities to earn Healthy Living gift cards for things like appreciating other staff, carpooling, and much more!

We’re not just about work; we’re about creating an environment where you can thrive—professionally and personally. Enjoy these exceptional benefits that support your health, happiness, and financial well-being.