Medical Assistant - Glendale

Essential Duties and Responsibilities:

•  Be positive, helpful, friendly, supportive, sincere, and genuine to all patients, physicians, and staff.

• Be attentive and responsive to doctors’ and/or practice administrator/team leader requests in a timely manner.

•  Maintain punctuality, consistent attendance,

•  follow all office policies and procedures.

• Make decisions that reflect the best interests of Heart One Associates and provide quality patient care.

• Maintain patient confidentiality as governed by the Health Information Portability and Accountability Act (HIPAA).

•   Prepare patients for office visits by obtaining vital signs, including weight, height, temperature, pulse, blood pressure, and oxygen saturation.

•   Assess patients’ signs and symptoms and document information for follow-up visits.

§   Verify patients’ current medications and accurately record them in the medical chart.

§ Perform EKGs, ABIs, and Padnet tests as directed by physicians.

§ Conduct INR checks, make dosage adjustments, and communicate results under physician guidance.

§ Monitor and respond to messages throughout the day, ensuring all information is accurate and thorough for physician review.

§ Contact patients with test results, lab results, and follow-up information as directed by physicians.

§ Triage urgent patient calls and escalate to the appropriate physician as needed.

§ Support back-office operations to ensure smooth workflow and efficient clinic operations.

§ Collaborate effectively with colleagues and support staff, demonstrating flexibility and a team-oriented attitude to ensure high-quality patient care.

§ Travel to various practice locations as required to provide coverage.

§ Communicate supply needs and other operational concerns to the team lead.

§ Maintain an organized and clean workstation to support a safe and efficient work environment.

§ Provide cross-coverage for lunch, sick, or vacation absences to ensure continuous patient care.

§ Assist with medication refills, prior authorizations, patient messages, and call-backs as requested.

§ Performed duties requested

Education and Experience:

• High school diploma or equivalent required; completion of an accredited Medical Assistant program preferred.

• CMA (Certified Medical Assistant) or RMA (Registered Medical Assistant) preferred.

• Minimum 2-years of cardiology experience preferred

• Basic knowledge of cardiac rhythms /12-lead EKGs

• BLS Certification

• Proficiency in EHR/EMR systems, basic cardiology knowledge (blood pressure monitoring, etc.), strong communication and organizational skills.     

Dress Code: Black Scrubs / closed- toe shoes