Procedure Scheduler

Position Summary:  Coordinate and schedule appointments for surgical procedures, consultants and other cardiology testing. 

Essential Duties and Responsibilities:

• Be positive, helpful, friendly, supportive, sincere, and genuine to all patients, physicians, and staff.

• Be attentive and responsive to doctors’ and/or practice administrator/team leader requests in a timely manner.

• Be punctual and regular in attendance.

• Follow all office policies and procedures.

• Make decisions that reflect the best interests of Heart One Associates and providing quality patient care.

• Maintain patient confidentiality as governed by the Health Information Portability and Accountability Act (HIPAA).

• Coordinate and schedule cardiology procedures, tests, and consultations based on physician recommendations and patient preferences.

• Maintain thorough and accurate documentation in charts for all correspondence involving patient care.

• Communicate with patients to provide necessary information regarding scheduled procedures, preparation instructions, and any pre-authorization requirements.

• Maintain accurate and up-to-date records of scheduled procedures, ensuring that all relevant information is documented in eClinicalWorks.

• Work closely with Cardiologists, APPs, and other healthcare professionals, both internal and external, to optimize scheduling efficiency and address any scheduling conflicts or concerns.

• Input all patient data and keep up to date information on all patients.

• Reschedule physician schedules as requested by practice manager/team leader.

• Verify patient insurance eligibility and coverage

• Obtain necessary pre-authorizations for scheduled cardiology procedures, ensuring compliance with any relevant requirements.

• Review schedules daily for corrections or gaps and ensure changes are made.

• Check messages regularly throughout the day. Messages should be accurate and thorough for physicians to review and assess.

• Serve as a point of contact for patients, addressing their inquiries, concerns, and providing support throughout the scheduling process.

• Stay informed about relevant healthcare regulations, policies, and guidelines to ensure compliance in scheduled practices.

• Other duties as assigned.

Dress Code: Black Scrubs and closed toe shoes

Education and Experience:

• High School Diploma or G.E.D

• Minimum 2- years medical practice experience preferred

• Cardiology experience preferred

• Working knowledge with computers

• Excellent verbal and written communication

• Excellent organizational skills

• Knowledge of HIPAA rules & regulations.

• Knowledge of diagnostic testing and procedures, preferred.

• Excellent verbal and writing communication skills.

• Knowledge of basic mathematics.

• Proficiency in Microsoft Office, Word, Internet.