Job Description:
I. Position Summary
Under the direction of the supervisor, perform daily phlebotomy activities of the laboratory accurately and on time. Maintain a safe and professional environment. Performs with confidence, clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, health care providers, and the public in general.
II. Core Competencies
· Must be flexible and available based on staffing requirements; weekends, holidays, on call and overtime.
· Must have reliable transportation, valid driver’s license, clean driving record, if applicable.
· Excellent phlebotomy skills to include geriatric.
· Demonstrates good organization, communication, and interpersonal skills, is able to manage concerns of patients in a professional manner.
· Capable of handling multiple priorities in a high volume setting
· Ability to perform data-entry.
III. Position Responsibilities
1. Fundamental expectations
- Greet patient appropriately.
- Treat all patient in a courteous manner.
- Ensures all field specimens are collected accurately and on time.
- Collects specimens according to established procedures.
- Responsible for completing requisitions accurately.
- Research test information utilizing lab computer system or Directory of Service.
- Label, centrifuge, split, and freeze specimens as required by test order.
- Package specimens for transport.
2. Maintains required records and paperwork.
- Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, etc).
- Maintains all appropriate Phlebotomy logs.
- Assist with compilation of monthly statistics and data. Submits data on time monthly.
- Perform basic clerical duties, i.e. filing, faxing, and preparing mail. May be required to perform electronic data entry.
3. Demonstrates organizational commitment.
- Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
- Reports on time to work, following attendance guidelines.
- Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement
- Communicates appropriately with patients, coworkers and the health care providers.
- Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, for resolution. Remains polite and courteous at all time.
4. Miscellaneous duties and responsibilities.
- Keeps work area neat and clean. Disposes of biohazard containers when scheduled.
- Help with inventories and other tasks as assigned.
- Stock supplies as needed.
- Performs other department-related clerical duties when assigned.
- Participates on teams and special projects when asked.
IV. Qualifications
- High school diploma or equivalent.
- Medical terminology helpful.
- Phlebotomy certification preferred.
- 1 year Phlebotomy experience- geriatric capillary and venipuncture.
- Keyboard/data entry application, if applicable.
- Customer service in a service environment.
Remote Type:
On-site
Salary Range:
$22.32 - $31.25
