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We are seeking a Senior Associate – Oracle Cloud Benefits Functional to support and enhance Oracle Fusion HCM applications within a Managed Services (AMS) environment.
This role is responsible for the end-to-end configuration, support, and continuous improvement of Benefits modules. The individual will ensure accurate execution of seamless benefits administration, aligned with organizational policies, regulatory requirements, and global best practices.
The role requires strong functional expertise, hands-on AMS support experience, and the ability to work independently in a client-facing environment.
- 6+ years of hands-on experience in End-to-end implementation and support of Oracle Fusion Benefits modules
- Strong AMS / production support experience
- Hands-on in: Benefits enrollment & lifecycle management, Incident, SR, and enhancement handling
- Experience in Fast Formulas (Comp & Benefits)
- Knowledge of integrations with Payroll, Core HR, Absence, Talent, Compensation
- Ability to work independently in client-facing environments
- Configure and support Oracle Benefits module (end-to-end)
- Configure plans, eligibility, workflows, worksheets, and budgets
- Support benefits lifecycle: enrollment, life events, rates, dependents
- Manage AMS activities: incidents, service requests, enhancements, configuration
- Troubleshoot production issues & post-go-live support
- Ensure integration with Core HR, Payroll, Absence, Talent
- Support year-end cycles and continuous improvements
- Work with global (US & international) compensation & benefits practices
Benefits Management
- Design and configure benefit plans, programs, options, and eligibility.
- Configure rates, coverage, life events, dependents, and beneficiaries.
- Support open enrollment, mid-year changes, and qualifying life events.
- Manage end-to-end benefits administration and enrollment workflows.
- Ensure compliance with regional regulations and policies.
- Support integration across Benefits, Payroll, and Core HR.
- Strong understanding of U.S. and global benefits frameworks and compliance.
Managed Services (AMS) Support
- Handle production support activities, including-Incidents, Service Request, Enhancements, Configuration changes
- Troubleshoot and resolve post-go-live issues
- Support year-end activities and cyclical processes (compensation & benefits)
- Deliver continuous improvement and optimization initiatives
- Ensure adherence to SLA/KPI-driven support models
Good to Have
- Exposure to Core HR, Payroll, Absence, Talent
- Technical skills: OTBI, BIP, HDL, HCM Extracts
- Knowledge of global implementations & ITIL frameworks
Position Level
Senior Associate
Country
India
