Wholesale Account Representative

• answer incoming sales rep and customer calls and emails
• work with designated sales reps to meet and exceed customer service expectations
• process incoming orders, check stock availability, and invoice orders in Sales System
• provide friendly and knowledgeable first class customer service
• process customer returns and exchanges according to department policies
• provide customer and sales rep feedback to the Operations Manager to improve customer experience
• assist the Operations Manager and Warehouse Team as needed

• minimum of 2 years of customer service experience
• Microsoft Office skills
• computer proficiency
• ability to meet deadlines with attention to details

Helen Jon is a pleasant and flexible place to work.  We also offer healthcare and other employee benefits.  We take pride in our positive work environment and continue to implement policies that support and benefit our employees.