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    HE

    HELLA GmbH & Co. KGaA

    Automotive

    Key Account Manager

    Xiamen, ChinaOn-SiteFull-time3+ yrs experiencePosted 1mo ago
    All HELLA GmbH & Co. KGaA jobs

    Job description

    Key Account Manager

    Location Xiamen, China

    Pacesetting. Passionate. Together. HELLA is a listed, internationally positioned automotive supplier operating under the umbrella brand FORVIA. Within this de facto group, HELLA stands for high-performance lighting technology and automotive electronics. At the same time, the Company covers a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special-purpose vehicles with its Lifecycle Solutions business group. HELLA has around 36,000 employees at more than 125 locations worldwide and generated consolidated sales of € 6.3 billion in the fiscal year 2021/2022.

    YOUR TASKS

    • A  Strategic business development
      1. Monitoring the market situation, competitor activities, customer requirements and trends to maintain and increase market share in the best possible way over the long term.
      2. Suggest project prioritizations and participate in cross-functional workshops and meetings.
      3. Informing about customer requirements (general customer potential, product requirements) as well as exploiting the full customer potential and participating in the definition of departmental objectives
    • B Customer Relationship Management (CRM): Developing and leveraging customer potential
      1.Identify, compile and analyze customer requirements based on the hierarchical level; build and maintain personal contact with the customer; define the contact matrix (purchasing, development, quality and other areas) and integrate the participating internal organization; achieve all aspects of customer satisfaction; forward all customer inquiries and feedback within the organization; define and monitor the action plan and report progress to the customer
      2.Supporting (global) customers and (global) Hella companies as well as strategically important locations in order to obtain production contracts; advising customers, involving Hella specialist departments if necessary and preparing and presenting presentations as well as advising on technical and commercial issues
      3.Coordinate, prepare and track visits by internal or external customers, including all related work; participate in trade shows and exhibitions; and assist internal departments in their preparation.
    • C Acquisition: Establishing and restoring customer contacts
      1.Designing prices and conducting annual price negotiations with the customer in consultation with the superior
      2.Usually carry out acquisition activities in accordance with agreed strategies and prepare and conduct presentations.
      D. Lead the both internal and external activity to achieve the defined company other KPIs than most important Acquisition , such as Overdue ,Open Billing ,SEK ,GE FIT ,DSO ,Safeguard
    YOUR QUALIFICATIONS
    • Bachelor and above, major in engineering relevant.
    • 3 years working experience on customer relationship management, business developing experience is preferred.
    • Good communication skills in both English and Mandarin
    Take the opportunity to reveal your potential within a global company that offers you the best possible conditions for progressing in your career.
    Please send us your application through our careers portal, citing reference number req7783.

    HELLA (Xiamen) Electronic Device Co.,Ltd.
    JASON YE [email protected]

    Job details are sourced from the employer's original posting.

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    About the company

    HELLA GmbH & Co. KGaA

    HELLA is a global, independent family-owned company with more than 125 years of history, employing around 36,000 people at over 100 locations in more than 35 countries.

    View all HELLA GmbH & Co. KGaA jobs
    Industry
    Automotive
    Open roles
    7

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