ISO Transportation Manager

Position Summary

The ISO Transportation Manager is responsible for all transportation related activities of an ISO Depot, including promoting business growth and customer satisfaction.

Duties and Responsibilities:  

• Supervise Driver Managers including ensuring accurate and efficient dispatching and load planning.

• Develop positive relationships with customers including coordinating activities, resolving issues, and soliciting work.

• Monitor and train staff for consistent and efficient processes including proper dispatching.  

• Coordinate as needed with yard, shop, and wash leadership to ensure timely and efficient execution of activities to meet customer needs.

• Ensure chassis and tractors are kept current with servicing and inspections.  

• Recruiting, hiring, termination of drivers and terminal staff.

• Manage dispatch to identify resource needs and training and development needs are met

• Enforce and practice all safety rules of the Company and all government agencies, including but not limited to DOT and OSHA

• Ensure both internal and external customers are treated with courtesy, discretion, and sound judgement

• Communicate with Sales department where appropriate including potential new customer opportunities.

• Other duties as assigned by Depot Manager  

Job Requirements

Education and Experience:  

• High school diploma or GED required

• Minimum of 5 years relevant experience 

• Staff supervision experience

• Familiarity with DOT and OSHA regulations

• Experience managing a location of similar scope

• Willingness to work a flexible schedule

Essential Qualifications: 

• Proven ability to motivate, develop, and mentor staff in order to optimize their performance

• Strong organizational and analytical skills 

• Solid communication skills and attention to detail

• Ability to work effectively with all levels of the organization

• Ability to be flexible and adapt to change

• Strong customer service orientation, ensuring needs and deadlines are met in a timely fashion

• Demonstrate a positive, proactive and motivated attitude 

• Proven focus on continuous improvement in the workplace 

• Ability to adapt to change in a fast-paced organization

• Proven problem solver, anticipates challenges and is both responsive and resourceful

• Must be able to work weekends and Holidays as needed

• Be on call as required

Language Skills:

• Ability to read, write and speak English proficiently

Physical Demands:

• Must be able to enter shop and tank wash environments (with proper safety gear) as needed to facilitate communications with those functions

• Must be able to walk around the terminal facilities to facilitate security inspections and communicate with drivers or other visitors as needed

• Long periods of sitting in front of a computer screen may be required

• Occasionally required to stand, reach, bend and lift up to 25 pounds 

• Ability to operate in a constant state of alertness and safe manner

Work Environment:   

• The position typically operates in a standard office environment.

• This position routinely uses office equipment such as computers, phones, photocopiers.