B2B Technical Consultant with German

About this Position

Are you passionate about customer advisory, technical products, and working in an international environment? Join Henkel Adhesives' Technical Information Services (TIS) team and help B2B customers find the right technical solutions.

What you´ll do

• Provide consultative support and recommend the best adhesive solutions for customer applications for DACH region.
• Communicate with customers via email and phone.
• Develop expertise in Henkel's adhesives portfolio through structured training.
• Collaborate with technical experts and internal teams to deliver the best customer experience.
• Contribute to knowledge sharing, process improvements, and support onboarding of new colleagues.

What makes you a good fit

• Fluent German is essential for customer interactions, while English is used for internal communication
• 2+ years of experience in customer support, customer service, inside sales, or a similar customer-facing role is a must
• Strong communication skills and a customer-focused mindset
• Technical background (chemistry, engineering, materials science) or experience with technical/B2B products is advantage
• Experience with CRM systems is advantage

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model and up to 30 days per year for remote work abroad
• Diverse national and international growth opportunities
• Globally applicable well-being standards, including health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• 13th salary, incentives
• Cafeteria benefit system, Multisport card
• Henkel shop and Henkel nursery school
• Extra paid days off for special events, referral and relocation bonus

Salary: €1,700 – €2,200 gross per month. The advertised amount represents a starting salary range. The final salary will be determined based on the above criteria and confirmed after the interview process.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.