About this Position
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Execute sales plans and strategy in line with business unit and sustainability strategy to maintain and develop existing and acquire new customers
- Develop and execute action plan for each customer based on customer roadmap to enhance loyalty and long-term partnership
- Deliver sales and distribution targets (KP OSG and PC % / GP %) in territory
- Build and maintains strong relationships with customers, develop customer centric initiatives and implement their feedback
- Communicates with Key Account Management (KAM) and Sales team on specific customers tasks and priorities & monitor customer activities, pricing positioning
- Coordinate with technical customer service to conduct line trials, (re)solves customer requests and complaints
- Execute pricing and promotional actions, executes KAM strategy (listing, promotions)
- Manage and/or steer distributor salesforce or 3rd party representation
- Conduct field, market, or jobsite visits; follow up on implementation/promotion, identify gaps
- Coordinate education implementation and sales impact with technical advisors
- Take and process customer orders; negotiate customer agreements; carry out admin tasks related to reporting and contract management
- Steer overdue payments, blocks orders if needed, and leverage CRM tools, data analytics, and automation to enhance sales performance
