About this Position
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Responsible for driving the performance, optimization, and strategic evolution of Henkel's digital commerce ecosystem
- Ownership of website operations, digital experience optimization, SEO strategy, eCommerce marketplace performance, and customer journey improvement to support sustainable business growth
- Responsible for leading and developing 3rd party eCommerce (Amazon) capabilities in the region including strategy development and deployment with defined distribution partners
- Serve as the bridge between Marketing, Sales, Customer Service, IT, ensuring a seamless and customer-centric digital experience while identifying opportunities to improve conversion, operational efficiency, and commercial performance
- Own the overall health, performance, and operational effectiveness of the Henkle B2B eCommerce platform and external regional eCommerce partners
- Manage end-to-end website operations, governance, and optimization initiatives
- Monitor platform stability, functionality, performance metrics, and customer experience
- Lead website enhancement requests and requirements gathering while serving as a key stakeholder for development teams and digital transformation partners
- Participate in feature development, roadmap planning, testing, deployment, and continuous improvement initiatives
- Drive implementation of self-service capabilities and post-purchase experience enhancements
- Collaborate with marketing teams to ensure content supports SEO objectives and customer acquisition goals
- Own sales performance, profitability, and overall account health across assigned digital commerce channels and marketplaces
- Develop and execute marketplace growth strategies focused on revenue, share growth, customer acquisition, and profitability
- Monitor product availability, pricing, promotions, visibility, and content performance
- Evaluate and implement emerging eCommerce technologies, AI capabilities, and automation solutions
