As a parts advisor at Hennessy Land Rover North Atlanta you will assist technicians and customers in purchasing needed parts and supplies for vehicle repairs. You'll play a crucial role in ensuring the timeliness of vehicle repairs and customer satisfaction. This is a great opportunity for someone who is looking for a career, not just a job.
What we offer:
- Top-notch facilities
- Paid time-off and holidays
- Full range benefits
- 401(k) with matching contributions
- Unlimited growth opportunities
What you'll do:
- Assist all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
- Inform customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answer phone calls and provide price quotes and other information as requested.
- Pull and fills orders from stock.
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
- Notify the service advisor and/or the customer when ordered parts have been received.
- Ensure all internal requests for parts are billed on service repair order.
- Ensure that all external charge sales are signed by the customer and all customers receive a copy of the invoice.
- Issue credit for any parts returned and ensure the original invoice is available to verify purchase and pricing.
- Replenish assigned inventory daily.
- Participate with the parts manager in maintaining a lost sales tracking program.
- All other duties as assigned.
Hennessy is proud to serve our community with a set of core values which guide our daily decisions and actions. They are:
- Accountability – We take ownership of our words, actions, results, and commitments.
- Teamwork – We are better when we work together.
- Kindness – We show compassion and care for others.
- Grit – We have the heart and determination to see it through.
- Integrity – We are trustworthy, honest, and do what’s right.
- Curiosity – We ask questions to seek understanding.
