GENERAL SUMMARY: Under general direction, the CBO Patient Financial Experience Specialist is responsible for Henry Ford Health true and residual Self-Pay accounts. Identifies and determines in accordance with established policies and procedures - the accuracy and completeness of patient financial, insurance and demographic patient information to ensure patient responsibility is accurate.
EDUCATION/EXPERIENCE REQUIRED: High school diploma or equivalent required. One-year prior experience in a healthcare revenue cycle position required. Ability to communicate effectively and work independently.
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At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world.