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    HE

    Henry Ford Health

    Healthcare

    Front Desk Clerk- Float Pool

    Troy, United StatesOn-SiteContractPosted 3d ago
    All Henry Ford Health jobs

    Job description

    Customer Service Representative - Henry Ford Health

    Job Title

    Asst-Office Operations

    About the Department

    Be part of a physician network dedicated to delivering compassionate, patient-centered care across communities throughout Michigan. Ascension Medical Group combines trusted neighborhood practices with the strength of an integrated health system, offering meaningful work close to where patients live and work. Join our team and contribute to a culture of excellence in healthcare, where every interaction makes a difference in the lives of our patients and their families.

    Role Overview

    As a Customer Service Representative, you will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. Your role is vital in supporting the administrative and clerical needs of our medical setting, directly impacting patient satisfaction and operational efficiency. You will work closely with patients, healthcare providers, and insurance companies to facilitate seamless healthcare delivery.

    Why Henry Ford Health

    At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

    What You Will Do

    • Greet patients and visitors, check patients in and out, and obtain necessary documentation.
    • Verify and enter demographic information.
    • Obtain and verify insurance authorizations/precertification.
    • Complete medical record release requests and schedule/confirm patient appointments.
    • Enter, review, and submit charges for patient procedures and services daily.
    • Collect co-payments and reconcile all daily reports and deposits for accuracy.
    • Provide general office and clerical support to assigned area.

    What You Will Need

    Required Qualifications

    • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

    Preferred Qualifications

    • None specified.

    What We Offer

    Join a team where your contributions directly impact patient care and community health. Enjoy opportunities for career growth, collaboration with dedicated professionals, and engagement in mission-driven work. We foster a learning environment that encourages personal and professional development, empowering you to excel in your role and advance your career.

    Join Our Team

    Ready to make a difference? Apply now and be part of a team that¿s transforming healthcare, one patient at a time.

    Job details are sourced from the employer's original posting.

    Open job posting
    HE

    About the company

    Henry Ford Health

    At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world.

    View all Henry Ford Health jobs
    Industry
    Healthcare
    Open roles
    1666

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