Reporting to the Group Practice Director/Manager with oversight from the Department of Business Office and Nursing Leadership is responsible for the day-to-day office practice operations at HFHS Medical Centers. Provides services necessary to enhance customer relations by responding to patient's needs. Supervises office staff and oversees orientation and training. Implements new quality assurance initiatives and monitors outcomes to maintain/sustain improvement. Responsible for operationalizing strategic initiatives as necessary to support Medical Group Strategy.
Henry Ford Orthopedics - Orchard View
12150 30 Mile Road
Ste 105
Washington Township, MI 48095
EDUCATION/EXPERIENCE REQUIRED: Associates Degree or a minimum of 60 credit hours at an accredited institution is required. Approximately five to seven years of progressively more responsible work experience in a physician¿s office in order to demonstrate leadership abilities necessary to coordinate activities and associates within a medical office. Communication skills, verbal and written, and interpersonal skills necessary in order to instruct and communicate with a wide variety of individuals. Working knowledge of computer systems, software programs and office equipment. Working knowledge of recent trends in healthcare and government regulations. Ability to maintain confidentiality of sensitive patient and practice information. Ability to manage multiple projects with attention to detail. Requires frequent periods of standing, walking and sitting with occasional bending, stooping and stretching. Requires full range of body motion.
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