Job Title
Optical Service Rep
About the Department
As part of Henry Ford Health's Community Care Services, our team is dedicated to expanding access to care through community-based programs. We focus on meeting patients where they are, connecting them with essential health resources, support services, and care coordination. Our mission is to make a meaningful impact across diverse populations, ensuring that everyone has the opportunity to receive the care they need.
Role Overview
As an Optical Service Rep, you will be the first point of contact for our patients, providing exceptional customer service in person and over the phone. Your role is crucial in ensuring patient satisfaction by resolving inquiries, processing transactions, and coordinating services across departments. You will play a key role in maintaining a welcoming and efficient environment for all patients.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
What You Will Need
Required Qualifications
Preferred Qualifications
What We Offer
Join a team where you can grow your career, collaborate with dedicated professionals, and engage in mission-driven work. We provide ongoing learning opportunities to help you excel in your role and make a meaningful impact in healthcare.
Join Our Team
Ready to make a difference? Apply now to become an integral part of our team at Henry Ford Health!
Job details are sourced from the employer's original posting.
Open job postingAbout the company
At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world.