Supervisor- Neurosurgery/Contact Center - Henry Ford Health
Job Title
Supervisor- Neurosurgery/Contact Center
About the Department
This role is integral to our Department of Neurosurgery, ensuring seamless access to our neurosurgical providers and sites for our patients.
Role Overview
As a Supervisor- Neurosurgery/Contact Center, you will provide leadership and direction to staff within the Neurosurgery contact center, ensuring optimal customer service, quality, and efficiency. You will be accountable for communicating and monitoring performance standards, using complex reporting tools to measure productivity, appropriate scheduling, and identify areas of opportunity. This role is critical in supporting the operational and technical needs of the team, fostering positive relationships with department leadership, and contributing to the overarching strategies of Henry Ford Health System and Network.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
What You Will Need
Required Qualifications
Preferred Qualifications
What We Offer
We provide opportunities for career growth, collaboration with diverse teams, and the chance to engage in mission-driven work that makes a real difference. Our environment fosters continuous learning and professional development, empowering you to reach your full potential.
Join Our Team
Ready to make a difference? Apply now and join our team at Henry Ford Health!
Job details are sourced from the employer's original posting.
Open job postingAbout the company
At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world.