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    Heritage Companies

    Hospitality

    Security Rover

    Albuquerque, United StatesOn-SiteFull-timePosted 6d ago
    All Heritage Companies jobs

    Job description

    About Heritage Companies

    At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We’re proud to offer a workplace centered on the experience of our employees, encouraging growth and upward movement across our hotels, restaurants, and destinations. Team members enjoy special perks throughout the state, from hotel and spa discounts to savings at all Heritage restaurants, ensuring every member of the Heritage family feels connected, cared for and part or something extraordinary.

    Why This Role Matters

    The Security Rover plays a critical role in maintaining the safety, security and overall guest experience across Heritage Companies’ hotel and hospitality assets. This position conducts highly visible patrols throughout guest areas, back-of-house spaces, parking areas, restaurants, event venues and exterior grounds to help maintain a safe, welcoming and secure environment for guests, employees, tenants and visitors.

    As a mobile member of the Security team, the Security Rover responds to incidents and emergencies, monitors property activity and proactively identifies safety, security and operational concerns. This role requires professionalism, strong situational awareness, sound judgment and exceptional guest service while supporting the operational standards and culture of Heritage Companies.

    What You’ll Do

    • Conduct routine interior and exterior patrols of hotel and hospitality assets on foot or by vehicle as assigned.
    • Maintain a highly visible, professional security presence while monitoring for suspicious activity, safety hazards, unauthorized access and other concerns.
    • Respond promptly and professionally to guest concerns, disturbances, emergencies, accidents and security-related incidents.
    • Assist guests, employees and visitors with escorts, lockouts, safety concerns and other assistance while providing exceptional service.
    • Support security coverage and crowd management for meetings, events, banquets, entertainment venues and high-traffic areas.
    • Complete accurate incident reports, daily activity logs and other required security documentation.
    • Partner with Security leadership and property departments to support emergency response procedures and maintain safe, efficient operations.

    Why You’ll Love Working With Us

    • Competitive pay and comprehensive benefits, including a 25% 401(k) match!
    • Generous employee discounts across Heritage hotels, restaurants, spa and retail!
    • Complimentary meals during scheduled shifts!
    • Free employee parking!
    • Maternity & paternity leave!
    • Supportive team culture with opportunities for growth and advancement!
    • A workplace rooted in New Mexico pride and community values!

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    Heritage Companies

    Heritage Companies is a hospitality group based in New Mexico, operating hotels, restaurants, and destinations. They focus on creating a supportive workplace culture that encourages employee growth and offers special perks across their establishments.

    View all Heritage Companies jobs
    Industry
    Hospitality
    Open roles
    6

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