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    Heritage Hotels & Resorts

    Hospitality

    Restaurant Supervisor - Hook it Up

    Santa Fe, United StatesOn-SiteFull-time$18 – $20 / hourPosted 1w ago
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    Job description

    About Hook It Up Fish & Chips

    Hook It Up Fish & Chips brings a fresh take on a classic favorite to the heart of Santa Fe. Located just steps from the historic Santa Fe Plaza, Hook It Up serves up crispy fried fish, succulent shrimp, golden chicken and perfectly paired chips in a casual, energetic setting.

    Our team works together to create a welcoming experience where quality, consistency and good hospitality come first. If you enjoy a fast-paced environment, being part of a hardworking team and helping create something exciting, we’d love to have you join us.

    Why You’ll Love Working With Us

    As a Restaurant Supervisor at Hook It Up, you’ll take an active role in leading the day-to-day guest experience while working alongside the team on the floor. This is a hands-on, tipped position for someone who enjoys being part of service while also helping keep the restaurant organized, efficient and running smoothly.

    You’ll help set the pace for the shift, support team members and make sure guests receive friendly, consistent service from the moment they arrive. You’ll be part of a close-knit team in a casual, fast-paced environment where everyone works together and leadership isn’t afraid to jump in wherever needed.

    What You’ll Do

    • Lead and support front-of-house operations throughout assigned shifts
    • Work alongside the service team while providing direction, coaching and support as needed
    • Help coordinate daily opening, service and closing responsibilities
    • Monitor the guest experience and step in to resolve questions, concerns or service issues
    • Maintain a strong floor presence and help keep service organized during busy periods
    • Support proper cash handling, point-of-sale procedures and end-of-shift responsibilities
    • Ensure dining, service and guest areas remain clean, stocked and ready throughout the shift
    • Communicate with kitchen team members to support accurate orders, service timing and a smooth flow between front and back of house
    • Help ensure team members follow established service standards, food safety procedures and workplace expectations
    • Assist with training and onboarding new team members
    • Support inventory, stocking and daily operational needs as assigned
    • Perform additional duties and responsibilities as assigned by your direct supervisor or Owner

    Job details are sourced from the employer's original posting.

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    About the company

    Heritage Hotels & Resorts

    Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service and community pride.

    View all Heritage Hotels & Resorts jobs
    Industry
    Hospitality
    Open roles
    51

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