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    HE

    Hermès

    Luxury Goods

    Sales Associate Copenhague

    Kobenhavn K, DenmarkOn-SiteFull-time5+ yrs experiencePosted 2w ago
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    Job description

    As Sales Associate you are at the heart of the activities in store. You welcome all visitors in a warm & friendly manner and you consistently deliver quality service to all our clients. You make sure to adapt to each client, identifying their needs and surprising them across the different Hermès universes. You focus on delivering high quality sales, developing strong client relationships, and delivering post-sale services.
    Main activities:

    • Be the client’s first impression of Hermès image & convey warmth, courtesy, elegance and simplicity at all times
    • Provide excellent customer service adapted the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image
    • Develop sales across all product universes, always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients
    • Call on current & potential customers to establish & maintain client relationship and to inform about new products & services
    • Identify & handle client enquiries and concerns

    What you will need :

    • At least 5 years of relevant customer facing experience in luxury retail or another high-end service environment
    • A true passion for people & service
    • A team player attitude to reach a common goal & go the extra mile
    • Fluent Danish and English
    • The ability to adapt to different cultures & a real sense of empathy
    • Broad interest/knowledge in topics of general culture (Arts, Travel, Literature, News..)
    • To be up to date on luxury market trends and social media activity

    What you will find:

    • An experienced team with great spirit and high standards
    • A growing company with a strong family base and values
    • Training adapted to your needs

    A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.

    About Us

    A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.

    Job details are sourced from the employer's original posting.

    Open job posting
    HE

    About the company

    Hermès

    Hermès is a French luxury goods manufacturer and retailer.

    View all Hermès jobs
    Industry
    Luxury Goods
    Open roles
    683

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