Responsibilities:
Responsible for all sales activities in store within Hermès standards of image and services worldwide
Identify customers' needs and develop client relationships
Achieve sales target and maintain high level of customer service, product knowledge and operational procedures
Build and maintain long-term relationship with customers by providing excellent customer experience
Assist with inventory and special projects as needed
Other duties as assigned
Requirements:
Minimum 3 years relevant retail management or operations experience in luxury brands or in similar capacity
Strong motivation towards becoming a Hermès Ambassador and providing excellent customer service
Strong commitment towards teamwork and able to work in a fast-paced environment
Excellent in presentation, interpersonal and communication skills
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A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Hermès is a French luxury goods manufacturer and retailer.