1.Stock Operations Management and Control
❖Day-to-day operations and controls for perfect stock accuracy
-Process all incoming and outbound product flows, while ensuring perfect synchronization between physical and system-based flows (receiving, transfers, shipments, returns, etc.).
-Manage the daily replenishment of all storage areas on the sales floor (products and packaging)
-Monitor and close expired reservations and reintegrate them into available stock on a daily basis
-Assist your reporting Manager in the follow-up and correction of negative stocks daily
❖Manage defective/shopsoiled products
❖Stock replenishment control
❖Stock takes & cycle counts
-Perform an appropriate preparation of stock takes and cycle counts
-Contribute to scanning and investigation of discrepancies
-Contribute to producing the final report for the Finance department (to be validated by the Store Manager)
-Propose corrective actions to improve future stock takes results (methods, tools, training…) and reduce shrinkage
2.Continuous process improvement and performance follow-up
❖Implement an optimized organization of storage
-Contribute to the definition and implementation of back and front office storage practices
-Participate in discussions with representatives of the sales team (+VM for storage on the shop floor) to propose and perform adjustments and improvements of storage practices, equipment, and distribution
❖Stock-related procedures
-Ensure an appropriate implementation of storage rules, stock procedures, and best practices by all team members (5S controls, KPIs follow-up, etc.), and raise alerts to your manager when necessary
-Develop a perfect knowledge and mastery of all stock-related processes and tools: be able to train and remind other team members on those topics
3.Coordination and Transversal Management
❖Work in constant cooperation with the store team: reporting Manager, sales teams (improvement/adjustment proposal of storage organization, floor storage replenishment, etc.), Sales & Service Support (ex, receiving of repaired items and Customer Orders)
❖Liaise with corporate: be in contact with upstream stakeholders on matters related to the stock (Group Customer Service Team, Logistics at central and local levels, Internal Control, Retail Merchandising)
❖Contribute actively to team meetings organized by the Manager and during morning briefs: report on operational issues and stock-related KPIs, propose corrective actions
PERFORMANCE INDICATORS
❖Timely completion of product flows (in and out)
❖Stock accuracy:
-Results of annual stock takes and cycle counts (number of discrepancies, Shrinkage rate)
-Level of negative stocks
-Number of reservations expired for more than 1 day
❖Quality, clearness, and cleanliness of stockroom organization: continuous results of 5S checks
❖Quality of relationships with the team
❖Quality of relationships with upstream stakeholders
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Hermès is a French luxury goods manufacturer and retailer.