1.Stock Operations Management and Control
❖Day-to-day operations and controls for perfect stock accuracy
-Process all incoming and outbound product flows, while ensuring perfect synchronization between physical and system-based flows (receiving, transfers, shipments, returns, etc.).
-Manage the daily replenishment of all storage areas on the sales floor (products and packaging)
-Monitor and close expired reservations and reintegrate them into available stock on a daily basis
-Assist your reporting Manager in the follow-up and correction of negative stocks daily
❖Manage defective/shopsoiled products
❖Stock replenishment control
❖Stock takes & cycle counts
-Perform an appropriate preparation of stock takes and cycle counts
-Contribute to scanning and investigation of discrepancies
-Contribute to producing the final report for the Finance department (to be validated by the Store Manager)
-Propose corrective actions to improve future stock takes results (methods, tools, training…) and reduce shrinkage
2.Continuous process improvement and performance follow-up
❖Implement an optimized organization of storage
-Contribute to the definition and implementation of back and front office storage practices
-Participate in discussions with representatives of the sales team (+VM for storage on the shop floor) to propose and perform adjustments and improvements of storage practices, equipment, and distribution
❖Stock-related procedures
-Ensure an appropriate implementation of storage rules, stock procedures, and best practices by all team members (5S controls, KPIs follow-up, etc.), and raise alerts to your manager when necessary
-Develop a perfect knowledge and mastery of all stock-related processes and tools: be able to train and remind other team members on those topics
3.Coordination and Transversal Management
❖Work in constant cooperation with the store team: reporting Manager, sales teams (improvement/adjustment proposal of storage organization, floor storage replenishment, etc.), Sales & Service Support (ex, receiving of repaired items and Customer Orders)
❖Liaise with corporate: be in contact with upstream stakeholders on matters related to the stock (Group Customer Service Team, Logistics at central and local levels, Internal Control, Retail Merchandising)
❖Contribute actively to team meetings organized by the Manager and during morning briefs: report on operational issues and stock-related KPIs, propose corrective actions
PERFORMANCE INDICATORS
❖Timely completion of product flows (in and out)
❖Stock accuracy:
-Results of annual stock takes and cycle counts (number of discrepancies, Shrinkage rate)
-Level of negative stocks
-Number of reservations expired for more than 1 day
❖Quality, clearness, and cleanliness of stockroom organization: continuous results of 5S checks
❖Quality of relationships with the team
❖Quality of relationships with upstream stakeholders
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Hermès is a French luxury goods manufacturer and retailer.