Applications are invited for the Enterprise Network Engineer position to be based in Plattekloof, Cape Town.
PURPOSE OF THE ROLE:
As an Enterprise Network Engineer, you will be responsible for the design, deployment, and support of network infrastructure environments for enterprise customers. Operating within a Managed Services Provider (MSP) framework, this role is focused on the internal engineering, implementation, and lifecycle management of enterprise LAN, SD-WAN, firewall, and managed Wi-Fi solutions.
Key Performance Areas would include, but are not limited to:
- Design and plan scalable and secure enterprise network environments, including LAN, SD-WAN, Firewalls, and Wi-Fi infrastructure.
- Deploy and configure networking hardware and software across client environments according to design and security best practices.
- Maintain and support the operational stability of enterprise networks, ensuring high availability, performance, and resilience.
- Troubleshoot and resolve complex issues across Layer 2/3, SD-WAN overlays, and perimeter security infrastructure.
- Collaborate with project managers, systems engineers, and service delivery teams to ensure smooth rollouts and consistent operations.
- Implement upgrades, patches, and firmware updates on network devices.
- Document configurations, designs, and changes in accordance with internal standards and compliance frameworks.
- Contribute to continuous improvement of tools, templates, and processes used to deliver and maintain network services.
Key Outputs:
- Deliver and maintain network environments for enterprise customers.
- Document and improve designs.
- Ensure compliance and consistency across enterprise environments.
The successful candidate must have the following experience/skills:
- 3 to 7 years’ experience in enterprise network engineering or infrastructure roles.
- Expert knowledge of IP networking, routing protocols (OSPF, BGP), VLANs, QoS, and security principles.
- Experience designing and implementing SD-WAN and enterprise Wi-Fi solutions.
- Familiarity with managed services environments, NOC/SOC collaboration, and change control processes.
- Strong troubleshooting mindset and attention to detail.
- Ability to work independently in a high-availability, multi-client environment.
- Proactive, structured, and documentation-oriented approach to network management.
- Willingness to engage in after-hours changes and standby/on-call rotation as needed.
Education Requirements:
- Grade 12
- Relevant certifications a plus (e.g., CCNP, JNCIS, MTCRE, NSE, PCAP, SOPHOS).
PLEASE NOTE:
- Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel’s Employment Equity Plan.
- Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
- Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.
