Location
US-Tennessee-Dyersburg
Overview
To be the point of contact for application, network, hardware, and software issues and enhancements at the site.This position must be able to isolate, resolve, and follow-up with end-users within the current informationprocessing network.
Responsibilities
- Responsible for plant's Technology satisfaction and maximizing plant uptime
- Must be able to assess requirements for communications and submit them to management for approval
- Must keep abreast of the latest developments in the technological arena
- Responsible for hardware requirements and improving or maximizing the network’s performance
- Manage, maintain, and administer computer networks and related computing environments and support specialIT, business and MES projects
- Administrator, plan and implement many projects including a VeloCloud SDWAN deployment, Palo Altofirewalls, Veeam backups, Global Protect VPN, and Hyper-V to VMWare conversions
- Work in a downtime sensitive and often remote environment upgrading, replacing, and updating systemconfigurations
- Assist with site migrations, new site acquisitions as well as site closures
- Provide desktop and server support along with support of site IT contacts
- Administer, maintain, and support the telephone systems (Avaya) end users’ technology requirements andcameras systems
- Interact with internal clients to resolve basic help desk issues; communicate with internal clients in aprofessional manner maintaining confidentiality
- Assist in administering and maintaining local server software applications
- Deployment and management of workstations; hardware and software setup, maintenance, and upgrades
- Troubleshoot hardware, software, and network issues
- Maintain updates on software and hardware timeclocks, and VPN Connections
- Perform monthly maintenance on servers
- Set up and maintain computer stations and software for all Associates. Help answer troubleshooting calls
- Assist in the administration and maintenance of local server software applications.
- Facilitate technology onboarding for new associates
- Travel to other HEXPOL locations may be required
- Perform any other project/task assigned by Management
Qualifications
- Bachelor’s Degree in Information Technology or related field. Experience may be considered in lieu of education
- Manufacturing floor experience preferred but not required.
- Six (6) to Eight (8) Plus years of working IT Experience in mid to large cap markets (500 M USD or larger)
- Specialized skills in M365 administration, Active Directory, MS Azure, MS Entra, Intune, Power Automate, SharePoint, networking or other infrastructure area
- Must be available for 24-hour support
- Strong written, verbal, and interpersonal communication skills
- Strong computer/systems skills – MS Office (Excel/Word/Visio/Outlook/Teams)
- Solid organizational and prioritization skills with the ability to handle multiple tasks, meet tight deadlines, and manage a broad range of responsibilities
- High degree of concentration, attention to detail, high energy, self-motivated and self-reliant
- Ability to interact well with all personality types
- Strong cooperation, collaboration, and team-building skills
- Effective analytical and problem-solving skills with an emphasis on continuous improvement
- Personal integrity to handle personal and confidential information
Additional Information
HEXPOL Compounding Americas (HCA) is an essential early contributor to the global value chain responsible for the safety, quality, and performance of rubber compounding products and components used by original equipment manufacturers across a range of industries. Sectors served include automotive and transportation; building and construction; consumer and healthcare; oil and gas; industrial; energy, wire and cable; and rollers.
As a valued HEXPOL employee, we offer:
- Competitive salary
- Annual variable bonus plan
- Generous benefits package: Health, Dental, Vision, STD, LTD, Life, 401k match
- Paid time off
- Paid holidays
- Employee assistance program
HEXPOL Compounding Americas is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
HEXPOL maintains a strict policy of not accepting unsolicited resumes from staffing agencies or third-party recruiters. We do not engage with agencies without a current, signed agreement in place. Any resume submitted in the absence of such an agreement will be considered the property of HEXPOL with no obligation to pay referral or placement fees.
