Shift Supervisor

POSITION OVERVIEW: The Shift Supervisor provides first-level support to front line employees in the manufacturing plant.

Essential Duties and Responsibilities:

• Managing and mobilizing a team of hourly associates to ensure Safety, Quality, and 

Productivity goals are met

• Driving accountability through strong leadership and setting consistent expectations

• Working cross functionally with other departments within operations to ensure production 

requirements

• Promote a positive team atmosphere and champion involvement of all employees. 

• Regular, formal, and informal evaluations and feedback of the performance of hourly 

associates

• Validation of time and attendance through daily and weekly reviews of your employee 

timecards utilizing the Dayforce payroll system.

• Addressing employee concerns; elevate to next level leadership as needed

• Administer discipline as required for job performance, attendance or any other violations. 

• Ensure adherence to plant standards (including but not limited to GMP, AIB, FDA, Quality, Safety, Finance, ISO)

• Conduct pre-shift meetings with in-coming operators in front of daily management 

board(s) to discuss topics related to previous shift, SQCDMN metrics, and general plant 

communication

• Working cross functionally with other departments within operations to ensure production 

requirements 

• Study manufacturing production and shipping schedules, identify gaps and risks while 

collaborating with the manager and peers to balance work schedule

• Ensuring departmental compliance with company's policies and procedures 

• Ensuring departmental SOP's are current and utilized by all hourly associates; will also 

provide necessary job specific training as warranted.

• Identifying and driving continuous improvement initiatives within the department

• Improving and maintaining communicated performance standards for the department; 

managing with the flexibility to react as needed when breakdowns arise

• Performing root cause analysis, problem solving, and follow-up related to operational 

and safety incidents within the department

• Develop root cause analysis using 5-Why, Fishbone diagram, etc. to re-align operational 

performance with goals and objectives

• Lead and Participate in continuous improvement efforts including but not limited to AM, 

PM management, 5S, DMS, etc.

• Ensure sound communication systems are in place so all employees are aware and can 

participate in continuous improvement of the operation.

• Ensuring departmental SOP's are current and utilized by all hourly associates; will also 

provide necessary job specific training as warranted.

• Manage shift employees to ensure compliance to all SOP’s, QAR’s, Plant Rules and ISO 

Standards, including non-conformance management.

• Responsible for the operational performance of the assigned shift

PREFERRED CANDIDATE QUALIFICATIONS:

Education and Experience

• Bachelor’s Degree; (BS Degree in Chemical /Mechanical/Industrial Engineering is preferred)

• 2 - 3 years of experience in a manufacturing/packaging environment. Previous

supervisory experience within a food/beverage environment is preferred.

Knowledge, Skills and Abilities

• Demonstrated continuous improvement and/or lean manufacturing experience.

• Quantitative analysis skills including the ability to manage and understanding budgeting

and loss analysis.

• Familiarity with CIP/HAACP/AIB (preferred)

• Must possess excellent analytical, troubleshooting, conflict management and problemsolving skills

• Must possess demonstrated planning, communication and supervisory skills

• Shift flexibility where weekends and nights may be required

• Excellent verbal and written communication skills

• Resourcefulness and decision-making ability

• Must have the ability to work under pressure and potentially stressful conditions

• Under minimal direction, works independently toward departmental objectives

• Must be self-motivated and a self-starter

WORK ENVIRONMENT: 

• The work environment characteristics described here are representative of those an

employee encounters while performing the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the

essential functions

• While performing the duties of this job, the employee regularly works near moving

mechanical parts and is regularly exposed to wet and/or humid conditions. The

employee may be exposed to fumes or airborne particles, toxic or caustic chemicals and

may be exposed to loud noises in the plant. The employee occasionally works in high,

precarious places and is occasionally exposed to extreme cold, risk of electrical shock

and vibration. The employee is frequently required to stand; walk; use hands to finger,

handle, or feel objects, tools or controls; reach with hands and arms; stoop; kneel;

crouch; crawl; taste and/or smell, talk and hear.

• The employee must regularly endure repetitive minimal to moderate lifting 10 lbs. up to

52 lbs. and occasionally lift to 75 lbs. Requires normal range of hearing and vision

(including colors) to record, prepare and communicate appropriate reports and results.

DISCLAIMER: The above information on this description has been designed to indicate the

general nature and level of work performed by employees within this classification. It is not

designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities

and qualifications required of employees assigned to this job.

Horizon Organic Dairy is proud to be an Equal Opportunity Employer. It is our policy to give

equal employment opportunities to all qualified persons without regard to race, color, creed,

religion, gender, genetic testing information, sexual orientation, gender identity and expression,

marital status, national origin, ancestry, age, disability, military service, status as a disabled

veteran or Vietnam-era veteran, disability or any other consideration made unlawful by state,

federal or local law. All employment practices and personnel actions, including hiring,

termination, job assignment, compensation, discipline, and access to benefits and training are

made without regard to any status protected under applicable law. It is our policy to select the

most qualified person for each position in the organization, whether that is a new hire, a transfer

to another position, or a promotion.

This policy applies to all persons involved in the operation of Horizon Organic Dairy, including,

but not limited to, employees, vendors, customers and their employees, contract and temporary

workers and anyone else on the Company’s property.