Job Position : Customer Relationship Officer
Job Category : Customer Service, Voice Process (Domestic)
Work Location: Chennai
Compensation : 95,578 to 145,578 LPA + incentives depends on performance
Qualification :
# Minimum: +2 or Diploma pass
# Any Graduation including BE, B.Tech (Arrears acceptable)
# Batch: 2013, 2014 and 2015 passed outs
Desired Experience : 0 to 1 year
Shifts : Rotational shits
Desired Skills :
# Excellent communication skills in any one regional language {Tamil, Telugu, Malayalam, Kannada, Hindi}
# Candidate with moderate English speaking skills desirable
# Basic understanding of computer knowledge and telecomm industry
# Self-Confident, objection handling skills, customer centric, flexible for shifts
Job responsibilities :
# Handling Inbound customer calls
# Resolving customer queries and issues over phone
Please carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (passport/PAN Card/Aadhar Card/Voter ID/Driving license/College ID
Note: You can mention the reference as "Gabriella"
Walk-In Date : From 17th Feb to 19th Feb 2016
Walk-In Time : 9:30 AM to 3:00 PM only
Walk-In Venue :
Hinduja Global Solutions,
#23, Cathedral Garden Road,
Nungambakkam, Chennai 600 034
Landmark: Behind Palm Groove Hotel, Next to BRS Hospital
# Minimum: +2 or Diploma pass
# Any Graduation including BE, B.Tech (Arrears acceptable)
# Batch: 2013, 2014 and 2015 passed outs
Contact Person : Gabriella - 9566211274
Job details are sourced from the employer's original posting.
Open job postingAbout the company
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational Digi CX services that are unifying customer engagement to platform-based, back-office services and digital marketing solutions. By applying analytics, automation, and interaction expertise to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency, and helps retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, and consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with around 44,200 employees in 68 worldwide locations delivering localized solutions. For the year ended 31st March 2017 HGS had revenues of US$ 555 million. HGS, part of the multi-billion dollar Hinduja Group, has more than four decades of experience working with some of the world’s most recognized brands.