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    HighRadius

    Information Technology & Services

    Program Director

    Houston, United StatesOn-SiteFull-time10+ yrs experiencePosted 1w ago
    All HighRadius jobs

    Job description

    Job Summary: 

    We are hiring for Program Director and Associate Program Director roles as they are an integral part of the Consulting team by playing a key role by building effective client relationships and managing multiple complex Enterprise projects to completion. The roles both require up to 50% travel to client sites.

    Your Day-to-Day:

    • Build strong relationships with external stakeholders (Executive, Business and IT teams of clients) and internal stakeholders (Product, Sales, Operations,  Consulting, Management) to be in control of desired business outcomes
    • Achieve strategic trusted-adviser level relationships with clients to create a win-win solution for clients and HighRadius, balancing interests to drive value and ROI for all
    • Understand the details of business processes and solutions related to order to cash to have effective conversation with external clients and provide guidance to internal teams
    • Manage internal project delivery team for timely completion of project, including activities such as developing project plans, estimations, defining scope, change management, negotiations, etc.
    • Build rapport as a true business partner by leveraging assertiveness and emotional intelligence to work positively with peers and executives to complete client needs
    • Manage client expectations, risks and project issues.  Triage client escalation while working with internal teams.
    • Anticipate and mitigate changes in scope, ensuring that project is delivered on-time and on-budget
    • Conduct and implement a balanced scope and change request process
    • Collaborate with a global client-services team consisting of Consultants, Solution Delivery Managers, and Project Managers on a daily basis to meet the client’s needs
    • Work closely with our global product management team
    • Help to build and improve the implementation, training methodologies and the tools needed future implementations
    • Manage deliverables to achieve project and client goals; will be assigned 5-10 projects at any time
    • Be eager to learn and keep up to date on HighRadius products, capabilities, and new features
    • Travel on-site to teach the client how to use our SaaS system and facilitate testing (up to 20% travel)

    What You'll Need to be Successful:

    • Education: Bachelor’s degree in Engineering, Computer Science, Mathematics, or similar quantitative fields.
    • Experience: 6-10+ years in software, consulting, professional services, or delivery management.
    • Domain Knowledge: Strong understanding of Order-to-Cash (OTC) processes (Cash Apps, Collections, Deductions) and general financial concepts.
    • Tech Stack: Hands-on experience with major ERPs (SAP, Oracle Cloud, NetSuite, Workday) or SaaS/PaaS financial modules.
    • Core Skills: Proven ability in requirements gathering, business analysis, and presentation/facilitation.
    • Soft Skills: Excellent verbal/written communication, ability to negotiate and influence, and experience managing complex stakeholder matrices.
    • Execution: Ability to manage multiple projects simultaneously, anticipate risks, and adapt to changing schedules.

    What You'll Gain

    • Performance-based accelerators and variable pay
    • Competitive benefits, 401k matching plan, and wellness resources
    • Opportunity to earn stock options for top-performers
    • Paid parental leave
    • Paid company & flex holidays
    • Travel
    • ZINGy environment: quarterly events, team outings, and MORE!

    Job details are sourced from the employer's original posting.

    Open job posting
    HI

    About the company

    HighRadius

    HighRadius offers AI-driven Autonomous Finance Solutions for the Office of the CFO. More than 800 of the world's leading companies have transformed their Order to Cash, Treasury, and Record to Report processes with HighRadius. Our customers include 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's and many more. Autonomous Software is data-driven software that continuously morphs its behavior to the ever-changing underlying domain transactional data. It brings modern digital transformation capabilities like AI, Robotic Process Automation, Natural Language Processing and Connected Workspaces as out-of-the-box features for the finance & accounting domain. Finance business stakeholders have been led to believe that they have only two choices: pick an application software vendor that digitizes a paper or Excel-based process to an electronic system of record, or, choose a middleware platform for AI or RPA to build and maintain in-house, domain-specific capabilities. In contrast, HighRadius Autonomous Software combines the best of both worlds to deliver measurable business outcomes such as DSO reduction, working capital optimization, bad-debt reduction, reduce month close timelines, and improved productivity in under six months.

    View all HighRadius jobsLinkedIn
    Industry
    Information Technology & Services
    Founded
    2006
    Open roles
    70

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