Service Manager - Preston Pointe Apartments At Hilltop Residential, we are proud of our vibrant culture. We are a world-class real estate investment company that provides unparalleled excellence to our customers and investors. Hilltop is dedicated to creating an unforgettable experience not only as a great place to live, but also a great place to work, and we are honored to have received the recognition as a Great Place to Work three years in a row, as well as being named a Top Workplace by the Houston Chronicle! If you want to be a part of a fast-growing company that puts their employees first – Hilltop Residential is it! Hilltop Residential Offers Great Benefits!
- Competitive Pay
- 401k with Company Match
- Comprehensive Medical, Dental and Vision Plans
- Paid Life Insurance
- Employee Referral Program
- Short and Long Term Disability
- Paid Time Off
- Employee Rent Discount Program
- Rapidly Growing Company with Opportunities for Growth Essential Responsibilities
- Organize, prioritize, and guarantee service requests and repairs are made correctly and in timely manner
- Inspect grounds, buildings, and other community features daily to minimize liability concerns and ensure excellent curb appeal at all times
- Oversee turnkey operations; ensure vacant units are made rent-ready in a timely manner
- Understand and execute service requests using computer software systems daily
- Perform turnkey work as required and ensure all make-readies are inspected
- Follow the standard operating procedures
- Keep basic knowledge of local and state codes for permitting, sign ordinances and pool regulations
- Follow and enforce the company's policies and procedures
- Communicate effectively with residents, fellow associates, vendors, and supervisors
- Work with community director to handle maintenance-related resident problems
- Assist community director with documenting counseling sessions with maintenance staff
- Maintain a preventative maintenance program to minimize emergency and service repairs
- Maintain hazard communications program; teach and promote safe work practices
- Assist with recruiting, hiring, and training of quality staff; recommend promotions and terminations when necessary
- Work with community director to obtain competitive bids for maintenance-related expenses
- Understand and adhere to budget guidelines
- Purchase supplies and vendor services using standard purchase order systems and proper bidding procedures under the supervision of community director
- Monitor inventory and maintain appropriate levels of parts and supplies
