Join our dynamic team as a Bartender at the Hilton Garden Inn Busselton, located in the heart of Busselton, Western Australia. In this role, you will assist our passionate food and beverage service team to deliver exceptional customer experiences.
Responsibilities
- Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
- Prepare and serve beverages: Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction
- Maintain bar operations: Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service
- Process payments efficiently and accurately: Use the point-of-sale system to correctly process room charges, credit/debit cards, apply discounts as per company policy
- Monitor product quality: Manage inventory and ensure the freshness and quality of all beverage-related items
- Address guest concerns professionally: Manage situations involving intoxicated guests with care and respect, ensuring a safe environment
- Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and RSA regulations, ensuring the highest standards of guest and team member well-being.
- Collaborate with other departments: Assist with other duties assigned by the manager and assist with business needs as required
Qualifications
- RSA certificate
- Ability to work well under pressure and handle difficult customers or situations
- Knowledge of cocktail and local wines, advantageous
- Positive attitude and excellent customer service skills
- Ability to multi-task and work efficiently in a fast-paced environment
- Strong communication and teamwork skills
- Ability to work autonomously
- Provide support in other sections of the food and beverage department as needed, including working in the restaurant and events as required
- Flexible approach to hours: Available to work evenings, weekends, and holidays and occasional breakfast shift if required.
