F&B Associate

To ensure that at all times the service sequence in the restaurant is followed. 

• To seat the guests and present them with the menus. 

• To take F&B orders from the guests in the standard manner and should be able to offer suggestions. 

• Conduct cash handling. 

• Responsible for the maintenance of service equipment 

• To know all the reservations of the day. 

• To coordinate with the respective kitchens 

• To be very well versed with menu pricing and to know the basic methods of preparing the dishes and the ingredients. 

• To know all the events of the day. 

• To meet all the guests before the event and check the details 

• To identify regular customers and VIP accounts. 

• To make efforts to minimize food costs and other related costs 

• To solicit feedback from event coordinator on the quality of food/service after every function. 

• Participate in any training and / or development programs. 

• Project a positive and motivated attitude. 

• Handle guest or other TM’s inquiries in a courteous and efficient manner. 

• Report all guest complaints or problems to immediate superior