Greet and welcome guests, ensuring a friendly and efficient check-in process.
Answer guest inquiries and provide accurate information about resort amenities and local attractions.
Process guest reservations, handle payments, and manage guest accounts.
Address guest requests and concerns promptly, ensuring a high level of satisfaction.
Maintain a clean and organized reception area, ensuring a pleasant guest experience.
Collaborate with other departments to coordinate guest services and special requests.
Handle guest feedback and suggestions, contributing to continuous improvement.
Stay updated on resort promotions and packages to offer guests the best options.
Assist with basic administrative tasks, such as filing and record-keeping.
Job details are sourced from the employer's original posting.
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Hilton Grand Vacations is a global leader in vacation ownership, offering a premier timeshare experience.