Manager Housekeeping

ESSENTIAL JOB FUNCTIONS

• Conducts pre-shift meetings and reviews all pertinent information for the day's activities; departures, arrivals, and stayover scheduled cleans.

• Maintains adequate inventory of all supplies pertinent to the housekeeping and laundry departments.  

• Monitors annual deep cleaning and carpet cleaning projects.

• Ensures each room meets QA standards before being placed in the property management system as clean and available through daily inspections of guest rooms and public space using inspection checklists.

• Ensures proper, efficient and timely communication channels are being maintained with General Manager, Front Desk Manager, Engineering, and Food and Beverage management.

• Maintains communications with the Engineering department by providing work orders via the Asgard system.

• Ensures that all lost and found items are bagged, tagged and logged into the Asgard system and secured for 60 days or as outlined by State Law.

• Coordinates with resort Security or designee with storage and disposal of lost and found items.

• Responsible or participates in the Interviewing and hiring of new team members.

• Responsible for training, motivating and assisting with fair, consistent and corrective action if necessary for team members in housekeeping, public area and laundry.

• Responsible for ensuring the cleanliness and organization of housekeeping vehicles and storage rooms.

• Maintains a safe work environment for guests and team members through observation and recogination of any unsafe environment.

• Ensures all team members have the tools necessary to perform their essential job functions

• Conducts weekly, monthly and quarterly inventories in a timely manner, as outlined by HGV Policy to include maintaining desired par levels and recording of damaged and biohazard linen.

• Maintains the highest standards of professionalism when interacting with fellow team members club members, owners and guests.

• Provides team member scheduling to ensure business needs are met year-around.

• Participates in departmental annual budget and continuously tracks expenditures through the ordering of supplies and ensuring all invoices are coded, processed and approved in a timely manner.

• Ensures department meets all QA Standards in accordance with Company policies.

• Operates office machinery (i.e., computer, copy machine, fax machine).

• May oversee housekeeping operations when supplemented by a 3rd party.

• Adheres to company standards and maintains compliance with all policies and procedures. 

• Performs other related duties as assigned.