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    Hilton Grand Vacations

    Hospitality

    Marketing Representative- Retail

    Lahaina, United StatesOn-SiteFull-time$17 / hourPosted 3w ago
    All Hilton Grand Vacations jobs

    Job description

    • Area of Talent: Marketing
    • Salary Range: $17 per hour + comp plan
    • HR Division: Sales and Marketing

    Ready to meet guests, share the island, and build your career while earning strong incentives? Let’s talk!

    Do you enjoy meeting new people and keeping conversations light, helpful, and fun? Want a role where your day has clear goals—and your effort is recognized? We’d love to meet you!

    In this guest-facing marketing role, we station you at high-traffic visitor locations. We count on you to greet travelers, share quick local tips, and invite eligible guests to schedule a time to learn more about vacation ownership with our team. You’re creating a great first impression and setting a quality appointment.

    Why do Team Members Like Working for us

    We offer $17.00 per hour, plus commission and bonuses governed by a compensation plan. Marketing Representatives- Retail have targeted annual earnings of $60,000, with top performers earning more based on individual results.

    We offer an excellent benefits package to our full-time Team Members that include:

    • Medical, dental, and vision coverage from Day One
    • Paid time off, vacation, sick time, and paid parental leave
    • 401(k) with company match, life insurance, and company stock purchase program
    • Tuition reimbursement for job-related degrees and certifications
    • Team Member travel discounts and resort benefits

    We also make sure you’re supported with structured onboarding, coaching, and clear daily expectations—so you always know what “good” looks like.

    Schedule and Location:

    Can you work when guests are out enjoying the day? This role follows visitor patterns and business needs, so we schedule shifts between 7:00 AM- 8:00 PM and include weekends and holidays.

    Responsibilities

    As a Marketing Representative- Retail, you will be responsible for:

    We keep it simple: connect, help, invite, and schedule.

    • Greet visitors in a friendly, respectful way and start short conversations
    • Ask what guests love most about their trip and share quick recommendations for dining, shopping, and local highlights around Maui
    • Provide useful information about Maui Island—beaches, scenic drives, cultural sites, family-friendly activities, and planning tips using approved resources
    • When available, share eligible offers, promotions, or discounts using approved materials (accuracy and compliance matter!)
    • Invite eligible guests to interact directly to discover more about vacation ownership
    • Schedule guest appointments for presentations and previews (plus mini-vacation packages when applicable) and clearly explain where to go, when to arrive, and what to expect
    • Enter accurate guest/appointment info into basic systems (tablet, iPad, or PC), keep your space organized, and work toward daily and weekly goals with coaching

    We often hire from retail, kiosks/booths, promotions, customer service, hospitality, food & beverage, call centers, or business development. Experience with metrics, goals, and incentive-based pay is beneficial. Strong Hawai‘i knowledge is also a plus. Previous timeshare/vacation ownership experience can help—but we’re happy to train the right person.

    Qualifications

    To fulfill this role successfully, you must possess the following minimum qualifications and experience:

    • Ability to work a flexible schedule including weekends and holidays
    • Proficiency in English, speaking, reading, writing
    • High school diploma or equivalent
    • Basic computer skills, confident learning new systems

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    Job details are sourced from the employer's original posting.

    Open job posting
    HI

    About the company

    Hilton Grand Vacations

    Hilton Grand Vacations is a global leader in vacation ownership, offering a premier timeshare experience.

    View all Hilton Grand Vacations jobs
    Industry
    Hospitality
    Open roles
    1020

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