Pre Arrival Marketing Agent

Hilton Grand Vacations is a leader in the vacation ownership industry, driven by innovation, quality, and a commitment to delivering outstanding vacation experiences. As a Marketing Representative, In-House Pre-Arrival, you will play a key role in generating tour attendance and future business opportunities by engaging guests before their arrival and introducing them to the benefits of Hilton Grand Vacations ownership.

In this phone-based marketing role, you will contact owners and guests prior to their resort stay, offer concierge-style services, answer questions, and invite qualified guests to attend a vacation ownership presentation. Success in this position requires strong communication skills, a customer-focused mindset, and the ability to consistently achieve performance goals in a fast-paced environment.

Why Team Members Love Working Here:

• Day 1 health benefits eligibility, including medical, dental, and vision coverage

• Travel discounts and team member travel opportunities

• 401(k) with company match

• Paid vacation and paid sick time

• Tuition reimbursement programs

• Employee Stock Purchase Program

• Recognition programs and rewards

• Career development and advancement opportunities

• Employee Assistance Program supporting physical and mental well-being

Equal Opportunity Employer

Hilton Grand Vacations is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital status, or any other protected status under applicable law. Reasonable accommodations are available for qualified individuals with disabilities throughout the application and employment process.