- Area of Talent: Resort Operations
- Salary Range: 20.50-23.00/hour
- HR Division: HOA and Resorts
As a Recreation Coordinator you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards.
Here's why you'll love it here!
We offer an excellent benefits package to our full-time Team Members that include:
- Salary range: $20.50 - $23.00 per hour
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
- Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities
- and more!
Schedule Details:
Our recreation department operates 7 days per week. The schedule will be assigned 8 hour shift with 30 minutes break time, shifts will be assigned between 6 am – 8 pm including weekends and holidays.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests.
Responsibilities
Additional Responsibilities Include:
- Coordinate recreational programs on a day-to-day basis for all age groups according to needs and interests of guests/owners, resort requirements and seasonal opportunities
- Plan, organize, and instruct specific classes, activities and events, including special events, holiday programs, competitions, mixers, and other group activities
- Monitor and evaluate recreation program content and prepare communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest
- Evaluate programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs
- Monitor pool activities, towel inventory control, and all other activity common areas
- Always provide outstanding guest/owner service including answering inquiries, providing information and general problem solving
- Maintain recreation inventory and order activity supplies within budgetary constraints
- Assist and provide support to other departments when requested, assist in conducting program surveys and preparing reports as needed, and carry out all reasonable requests or special projects by management of which the employee can perform
- Ensure smooth flow and control of resort pool towels while maintaining the neatness of the towel desk and maintain proper stock levels in the towel desk
- Rent and sign out recreation equipment to guests
- Monitor pool and enforce all safety rules and regulations
Qualifications
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- High school Diploma/ GED
- Knowledge of a wide variety of recreation activities and programs, including their development and implementation
- Able to interact with all age groups courteously and effectively
- Excellent guest relations skills
- Must be able to perform the four basic arithmetic operations (add, subtract, multiply, and divide)
- Proficient in Microsoft Office and basic desktop publishing skills to prepare documents advertising activities as well as routine administrative paperwork
- Able to speak, read, write, and understand English language to complete job requirements and to communicate with co-workers and guests/owners
- Able to run a standard cash register with a basic understanding of opening and closing procedures
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous customer service experience
- Previous hospitality experience
- Basic Japanese language skills
- CPR certification and first aid
- Associate degree/College diploma/ CEPEG
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
