Room Attendant - Part Time

Any, United KingdomOn-SiteFull-timePosted 3w ago

Job description

Area of Talent: Resort Operations
HR Division: HOA and Resorts

Part Time - 18 to 32 hours per week. We can be flexible around the shift times and are actively promoting 10am-4pm shifts, over 3, 4 or 5 days, for example.

Team Members are expected to work on a rolling rota that includes regular weekend working.

A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

A Room Attendant will be specifically responsible for performing the following tasks to the highest standards in Suites and Lodges:

Clean guest rooms, bedrooms, living areas, kitchens and bathrooms
Change and replenish bed linen, towels and guest amenities in line with company guidelines
Managing guest requests in a timely manner
Clean public areas as required
Undertake regular deep cleaning tasks
Restock and maintain trolley on daily basis
Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
Be environmentally aware
Dispose of waste accordingly
Manage guest requests in a timely and efficient manner
Comply with security policies, fire regulations and all health and safety legislation
Follow lost property procedures
Assist in Laundry where required (training given)

Benefits include free Leisure Club Membership, Go Hilton Team Member travel program – (hotel discounts for team members, family and friends), BUPA, Perks at Work and ComPsych EAP employee programs.
Transport may be available depending on your location.

A Room Attendant serving Hilton Grand Vacations Brand is always working on behalf of our Guests and working with Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of cleanliness and customer service
Be physically fit
Excellent grooming standards
Ability to work on their own or in teams
Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Experience in a similar position

Responsibilities

A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

A Room Attendant will be specifically responsible for performing the following tasks to the highest standards in Suites and Lodges:

Clean guest rooms, bedrooms, living areas, kitchens and bathrooms
Change and replenish bed linen, towels and guest amenities in line with company guidelines
Managing guest requests in a timely manner
Clean public areas as required
Undertake regular deep cleaning tasks
Restock and maintain trolley on daily basis
Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
Be environmentally aware
Dispose of waste accordingly
Manage guest requests in a timely and efficient manner
Comply with security policies, fire regulations and all health and safety legislation
Follow lost property procedures
Assist in Laundry where required (training given)

Qualifications

What are we looking for?

Positive attitude
Good communication skills
Committed to delivering high levels of cleanliness and customer service
Be physically fit
Excellent grooming standards
Ability to work on their own or in teams
Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Experience in a similar position

Job details are sourced from the employer's original posting.

Open job posting

About the company

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, offering a premier timeshare experience.

View all Hilton Grand Vacations jobs

Industry: Hospitality
Open roles: 1020