Suite Attendant (Housekeeper)

• Area of Talent: Resort Operations
• Salary Range: Pay rate: $22.48 per hour
• HR Division: HOA and Resorts

Join our dynamic team as a Suite Attendant and step into the world of luxury hospitality! As a vital member of our housekeeping team, you'll be entrusted with crafting an unforgettable guest experience by accurately cleaning and maintaining the suite interior and exterior spaces consistent with our standards, as well as federal, state and local regulations. Elevate our guests' stay with your attention to detail and dedication to providing a pristine and welcoming environment. 

Here's why you'll love it here!
We offer an excellent benefits package to our full-time Team Members that include:

• Pay rate: $24.98 per hour.
• Medical, Dental and Vision insurance from day one.
• Generous Paid Time Off Program including paid vacation, paid holidays and paid sick leave.
• Financial Wellness- 401K plan with company match, life insurance, company stock purchase program.
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe.
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

Schedule Details:
Our Housekeeping Department operates 7 days per week. Suite Attendant Team Members work shifts that range between 8:30am through 5:30pm.

Responsibilities

Additional Responsibilities Include:

• Remove all bed linens, terry, and trash upon checkout.
• Clean bathroom(s), bedroom(s), parlor(s), living rooms and kitchenettes.
• Make bed(s) with clean linen.
• Replace used terry in bathroom(s).
• Replace all standard guest suite supplies and branded amenities in areas of the suite to include bathroom(s) and kitchen.
• Replace any damaged, torn or stained paper products (i.e. suite directories, channel guides, notepads, etc.) as needed.
• Replace shower curtain if stained, damaged or discolored.
• Turn on lights to confirm accurate light bulb wattage and ensure lights are in working order.
• Vacuum and spot clean carpets and flooring.
• Vacuum all upholstered furniture and dust all furniture, fixtures and pictures.
• Report any maintenance deficiencies.
• Ensure confidentiality and security of all suites.
• Immediately secure any lost & found items and turns them in to security and/or management.
• Provide assistance to members, owners, and guest to address questions, requests, or concerns; advances concerns to management as needed.
• Assist other team members, as needed or requested.
• Complete all required company training and compliance courses, as assigned.
• Enforce company standards and maintain compliance with all policies and procedures.
• Other related duties as assigned.

Qualifications

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members!

To fulfill this role optimally, you will need to possess the following minimum qualifications and experience:

• High School diploma or equivalent experience.
• 6 months in housekeeping or related experience.
• Able to work flexible schedules including mornings, evenings, weekends and holidays.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in the hospitality or timeshare industry.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.