Vacation Home Attendant

• Area of Talent: Resort Operations
• HR Division: HOA and Resorts

Under general supervision the Vacation Hom Attendant is responsible for cleaning the suite interior and immediate areas to include patio, balcony and/or deck of the assigned suite in accordance with company policies and procedures, provincial, federal, and local authority guidelines ensuring a clean, sanitary and inviting suite for the guest.

Responsibilities

• Demonstrates commitment and dedication to our Spirit of Service culture and Hilton Values.

• Sweeps, scrubs, mops and polishes floors.

• Vacuums carpets, rugs and draperies. 

• Inspects and turns mattresses regularly.

• Handles all dirty laundry, and replaces all dirty linens with clean items.

• Dusts and polishes furniture and fittings.

• Cleans ovens, fridges and all appliances.

• Empties and cleans trash containers, and disposes of trash in a sanitary manner.

• Cleans toilets, basins, mirrors, tubs and showers. 

• Wipes down glass surfaces, and washes all windows. 

• Makes up beds and change linens.

• Distributes linen, towels and room supplies using wheeled carts or by hand, and restocks room supplies.

• Realigns furniture and amenities according to prescribed layout.

• Delivers any requested housekeeping items. 

• Follows all company safety and security procedures. 

• Provide assistance to other team members, including responding to housekeeping problems, as needed or requested.

• Provide assistance to members, owners, and guest to address questions, requests, or concerns; escalates concerns to management as needed.
• Immediately secure any lost & found items and turns them in to Security and/or management.
• Report any maintenance deficiencies or safety hazards, or damage to the property.
• Ensure confidentiality and security of all suites.
• Ensures carts and linen/amenity supply closets are well maintained, clean, organized, and stocked according to departmental guidelines.

Compensation:  $23.69 per hour. Eligible employees may receive a quarterly bonus if the property achieves established performance measures.

Qualifications

• High School Diploma or equivalent.
• A minimum of six (6) months of experience in the Housekeeping field preferred.