Overview
Opportunity: Banquet Captain
Assist leading banquet staff during assigned functions, ensuring colleagues perform in accordance with established guest service standards. Set up banquet rooms, serve food and/or beverages, and help lead the staff at the direction of management.
Your Growth Path
Assistant Banquet Manager – Assistant Restaurant Manager – Banquet Manager
Your Focus
- Check Banquet Staff’s Event Orders to ensure that all information is accurate.
- Set up banquet room as instructed by management, and check room set-up to see that Banquet Event Order directions are completely followed.
- Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
- Replenish beverages and food items as necessary, and check with guests for overall satisfaction.
- Act as point of contact for group representatives when management is not present.
- Communicate all Banquet Event Order changes to catering or convention services office and affected departments.
- Coordinate with banquet colleagues on set-ups, changes and time schedules for all functions.
- Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
- Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
- Help with management to ensure that proper liquor controls are in use.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Your Background and Skills
- High School diploma or equivalent preferred.
- Previous banquet experience required.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and will include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
