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    Hively

    Customer Feedback Software

    Outreach and Communications Specialist

    Oakland, United StatesHybridFull-time2+ yrs experience$28.5 – $31 / hourPosted 2w ago
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    Job description

    About Us

    Hively has been serving Alameda County families since 1976. We support families through child care stipends and referrals, family resource navigation, parent education classes, and clinical mental health services. Our mission is to create meaningful connections with families and communities, ensuring access to resources every child in Alameda County needs to thrive. Our vision is to transform the lives of children and families to benefit all communities and ensure a promising future for generations to come.

    If this resonates with you, we invite you to apply to join our team!

    Hively’s presence around Alameda County is growing. Our Hive on Wheels (Mobile Resource Center) and tabling events accounted for more than 120 events in the last fiscal year. Our Marketing, Communications and Development Team is ready to welcome a new team member to support our outreach, community engagement and communications efforts

    Position Overview

    Are you passionate about making a difference in your community, connecting with people, building relationships and creating welcoming spaces for families and child care providers? This role is part of our Marketing, Communications and Development team. It’s mainly an external facing role to represent Hively at community events, supporting the  Hive on Wheels program, and community engagement work.  In this role, you'll be the friendly face of Hively, being an active part of our community events that are engaging, well-organized, and welcoming for families, children and other community stakeholders.

    Please note that many of our events occur in the evenings and/or on weekends, so the schedule for this role will often vary, with work frequently performed outside of normal business hours (flex hours are planned).

    What You'll Bring

    • A Passion for Community: You have an interest in community engagement, social services, or early childhood education.

    • Previous Experience: 2+ years of work experience in event planning and execution, community engagement, communications or marketing. Experience working with children is also a plus.

    • Excellent Communication Skills: You're comfortable talking to people and building rapport quickly.

    • Highly Organized: You're dependable and detail-oriented with an eye for design aesthetic; you are able to manage multiple tasks at once.

    • Flexibility and Adaptability: You're comfortable working in a mobile, outdoor setting with a variable schedule.

    • Physical Requirements: You're able to lift up to 30 lbs and assist with event setup and breakdown.

    • Driving Experience: You have a valid driver’s license, a clean driving record, and are comfortable driving a 22-foot Ford Transit Van.

    • Bilingual Skills (Spanish): Spanish proficiency is required.

    • Experience with Children: You enjoy working with children and are willing to serve as the Hively Bee Mascot would be a plus.

    What you will learn: 

    • Event planning and coordination

    • Community outreach and engagement strategies

    • Exposure to early childhood and family support services

    • Networking with local partners

    • WordPress, Canva, HubSpot and other design and marketing tools.

    Job details are sourced from the employer's original posting.

    Open job posting
    HI

    About the company

    Hively

    Hively provides customer feedback and team happiness measurement software that helps businesses collect ratings and improve service.

    View all Hively jobs
    Industry
    Customer Feedback Software
    Open roles
    12

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