Business Development Manager – Networking (Hospitality)

About Planet

Role Overview:

As a Business Development Manager, you will be responsible for driving new business growth within the hospitality sector, with a focus on networking solutions including IP Networks, High-Speed Internet Access, IPTV, and Casting.

This is a proactive, client-facing role focused on identifying and securing new customers, managing a strong sales pipeline, and building long-term relationships with hospitality decision-makers.

What you will do:

Business Development & Sales Execution

• Identify, target, and acquire new customers within the hospitality sector.

• Build and execute a structured sales development plan and pipeline.

• Achieve and exceed quarterly and annual new business revenue targets.

• Conduct proactive prospecting, including cold outreach and lead generation.

Customer Engagement & Relationship Management

• Build strong relationships with decision-makers across hotel operators and hospitality groups.

• Present solutions and lead customer discussions both remotely and on-site.

• Act as a trusted advisor, providing guidance on networking solutions and market developments.

• Respond to customer and partner enquiries in a timely and professional manner.

Commercial Management

• Prepare, present, and follow up on proposals, quotations, and tenders.

• Lead contract negotiations and close new business opportunities.

• Ensure opportunities are commercially viable and aligned with business objectives.

• Retain and grow existing customers by extending service agreements and identifying upsell opportunities.

Collaboration & Internal Alignment

• Work closely with internal teams (technical, delivery, and commercial) to ensure successful solution design and implementation.

• Maintain accurate and up-to-date CRM records and pipeline tracking.

• Provide regular, accurate reporting and forecasting to management.

• Participate in team initiatives, sharing best practices and contributing to overall sales performance.

Market & Industry Engagement

• Monitor competitor activity and market trends.

• Gather customer feedback to inform product and commercial strategy.

• Represent the business at industry events, trade shows, and networking opportunities.

Who you are:

• Strong experience in new business sales, ideally within hospitality networking, IP infrastructure, or technology solutions (e.g. HSIA, IPTV).  

• Proven track record of meeting or exceeding sales targets and managing a sales pipeline. 

• Experience selling into hospitality operations with a good understanding of hotel environments. 

• Strong communication, negotiation, and presentation skills (both virtual and in-person). 

• Ability to work independently while contributing to a high-performing team.

• Strong organisational and time management skills, with the ability to manage multiple priorities. 

• Proficient in CRM systems (e.g. Odoo) and core tools such as Excel, PowerPoint, and Outlook. 

• High level of resilience, drive, and accountability in a fast-paced, growth environment.

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment decisions are based on qualifications, merit, and business need. 

Join a fast-growing, innovative organisation at the forefront of hospitality technology, where you will have the opportunity to make a meaningful impact and grow your career in a dynamic and evolving market.